Consumers have a 14 days right to cancel. Instructions on cancellation Right to cancel You have the
right to cancel this contract within
14 days
without giving any reason. The cancellation period will
expire after
14 days
from the day
on which you acquire, or a third party other than the
carrier and indicated by you acquires, physical possession of the last
good.
To exercise the right to cancel, you must inform us
(Berliner Zinnfiguren, Knesebeckstr. 88, 10623 Berlin, Deutschland,
info@zinnfigur.com, Phone: 0049303157000 of your decision to cancel this
contract by a clear statement (e.g. a letter sent by post or an
e-mail). You may use the attached model cancellation form, but it is not
obligatory.
To meet the cancellation deadline, it is sufficient
for you to send your communication concerning your exercise of the right
of cancel before the cancellation period has expired. Effects of cancellation If
you cancel this contract, we will reimburse to you all payments
received from you, including the costs of delivery (except for the
supplementary costs arising if you chose a type of delivery other than
delivery other than the least expensive type of standard delivery
offered by us), without undue delay and in any event not later than 14
days from the day on which we are informed about your decision to
withdraw from this contract. We will make the reimbursement using the
same means of payment as you used for the initial transaction, unless
you have expressly agreed otherwise; in any event, you will not incur
any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the
goods back or you have supplied evidence of having sent back the goods,
whichever is the earliest.
You shall send back the goods or hand them over to
us, without undue delay and in any event not later than 14 days from the
day on which you communicate your cancellation from this contract to
us. The deadline is met if you send back the goods before the period of
14 days has expired.
You will have to bear the direct cost of returning the
goods.
You are only liable for any diminished value of the goods
resulting from the handling other than what is necessary to establish
the nature, characteristics and functioning of the goods.
The right to cancel does not exist for the following contracts: Model cancellation form (If you want to cancel the contract, please fill out the form below and send it back to us.) — To Berliner Zinnfiguren, Knesebeckstr. 88, 10623 Berlin, Deutschland, info@zinnfigur.com —
I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract
of sale of the following goods (*)/for the supply of the following
service(*) — Ordered on (*) / received on (*) — Name of consumer(s) — Address of consumer(s) — Signature of consumer(s) (only if this for is notified on paper) — Date
Widerrufsbelehrung
erstellt mit dem
Trusted Shops
Rechtstexter
(*) Delete as appropriate
For questions regarding the return you can also contact us: 0049 30 315 700 0. Please keep in this case your customer number and invoice number ready. Thanks!