Delivery times

You will find information on availability and delivery times on all product pages, in your shopping cart and your wishlist.


Article in stock

Article is in stock and will be delivered on your order.


Article in stock
Only some items on stock - order quickly!
!

Article is in stock and will be delivered on your order.
Small quantity only!


Article not in stock
Article will be ordered at the manufacturer

Article is not in stock, but will be ordered at the manufacturer.


Article not in stock
Article was ordered at the manufacturer

Article is not in stock. We have order the article at the manufaktuerer.
Your ordered article will be delivered when it is available.


Payment Methods

Minimum order value

Unfortunately we cannot accept orders for delivery below the value of 25.-- EUR.


Why do we have a minimum order value?

Orders with an order value below 25 Euro (without shipping costs) are usually liable to loss: even the smallest orders are carefully packed by hand. All orders will be treated as soon as possible. All this unfortunately has its price.

Cost-effectiveness
We could cross-finance the losses from micro-orders by customers with larger orders - but we do not want that.

We find it more honest to treat all customers alike and accept only costly orders.

Transparency
We try to play with open cards and communicate the minimum order quantity transparently. In the cart, you have the possibility to add the required minimum quantity to the existing order with just one click. Use e.g. the function "Use Quick Order" in the shopping cart.

Added value
If you browse through our shop, you will soon find that you can always use a few colors, brushes or similar.
With the purchase of some of our best sellers you can not go wrong - or browse the gift ideas or the offers.

It is worth in every way to order a few products from our extensive assortment in order to reach the minimum order quantity.


Pricing and Delivery
Availability and prices are subject to change, in particular those relating to fixed-price literature. Billing is based on the prices effective on the day of delivery, which may vary from the prices effective on the day the order was placed (e.g. from a previous catalogue). We regret that articles out of stock cannot be delivered.

Payment

  • Direct Debit
    (SEPA / Belgium, Germany, Estonia, Finland, France, Greece, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, Spain, Cyprus.
    For new customers with different delivery address and identical account holder not possible.)
  • Invoice on receipt of good
    (Transfer to invoice receipt, payable within 14 days without deduction, at the latest up to the payment destination stated on each invoice. For new customers - Germany only - with the same invoice and delivery note only up to a delivery value of 50 Euro. For new customers with different delivery address not possible.)
  • Cash on Delivery (COD)
    (COD charges 5 .-- EUR plus 2,00 EURO transfer fee (will be collected by DHL on delivery) / only in Germany)
  • Paypal
  • Paypal-Express
  • Creditcard
    We accept VISA and
    Mastercard. For payment we use the 3D Secure system (
    Mastercard Secure Code / Verified by VISA).
    Once we have the goods ready for you we will send you a payment request. If not all goods are in stock, it may take more than one day.
Bank details:

Postbank Berlin
IBAN: DE 71 1001 0010 0114 4001 04
BIC: PBNKDEFF



Shipping Costs

We deliver to the countries listed here.

Germany
For deliveries within Germany we charge:

  • Delivery value from 25 EUR Shipping costs 5,50 EUR
  • Delivery value from 50 EUR Shipping costs 4,50 EUR
  • Delivery value from 130 EUR free of charge
  • Additional deliveries (less than 130 EUR): shipping costs 2,99 EUR

Postage rates abroad

Austria
:

  • Delivery value from 25 EUR Shipping costs 8,99 EUR
  • Delivery value from 50 EUR Shipping costs 6,99 EUR
  • Delivery value from 150 EUR free of charge

Belgium, Denmark, Netherlands: 9.99 EUR

Czech Republic, France, Great Britain, Italy, Luxembourg, Monaco, Poland,Sweden: 11.99 EUR

Andora, Bulgaria, Cyprus, Eesti, Finland, Greece, Croatia, Hungary, Ireland, Latvia, Lithuania, Malta, Norway, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain:

  • to 19.99 kg per shipment: 13.99 EUR
  • from 20.00 kg to 30.00 kg per shipment: 19.99 EUR

Switzerland: 14.99 EUR (Include Import Declaration Filing)

1 This product is shipped FREE within Germany. Goods which are delivered with the same parcel are also given postage-free. 

Albania, Belarus, Bosnia and Herzegovina, Iceland, Liechtenstein, Macedonia, Montenegro, Ukraine, :

    Economy:

    • to 2.99 kg per shipment 11.95 €
    • from 2.99 kg to 9.99 kg per shipment 13.95 €
    • from 10.00 kg to 19.99 kg per shipment 20.95 €
    • from 20.00 kg to 31 kg per shipment 28.95 €

    Premium:

    • to 2.99 kg per shipment 15.95 €
    • from 2.99 kg to 9.99 kg per shipment 22.95 €
    • from 10.00 kg to 19.99 kg per shipment 37.95 €
    • from 20.00 kg to 31 kg per shipment 55.95 €
    Egypt, Algeria, Georgia, Israel, Lebanon, Morocco, Russian Federation, Tunisia, Turkey:

      Economy:

      • to 2.99 kg per shipment 24.95 €
      • from 2.99 kg to 9.99 kg per shipment 30.95 €
      • from 10.00 kg to 19.99 kg per shipment 43.95 €
      • from 20.00 kg to 31 kg per shipment 61.95 €

      Premium:

      • to 2.99 kg per shipment 26.95 €
      • from 2.99 kg to 9.99 kg per shipment 39.95 €
      • from 10.00 kg to 19.99 kg per shipment 63.95 €
      • from 20.00 kg to 31 kg per shipment 99.95 €

      Armenia, Bangladesh, China, Hong Kong, India, Indonesia, Iran, Japan, Jordan, Canada, Kazakhstan, Kuwait, Malaysia, Mexico, Philippines, Saudi Arabia. Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, United States of America:

        Economy:

        • to 2.99 kg per shipment 28.95 €
        • from 2.99 kg to 9.99 kg per shipment 40.95 €
        • from 10.00 kg to 19.99 kg per shipment 62.95 €
        • from 20.00 kg to 31 kg per shipment 95.95 €

        Premium:

        • to 2.99 kg per shipment 32.95 €
        • from 2.99 kg to 9.99 kg per shipment 57.95 €
        • from 10.00 kg to 19.99 kg per shipment 102.95 €
        • from 20.00 kg to 31 kg per shipment 167.95 €

        Argentina, Australia, Brazil, Bolivia, Chile, Colombia, Costarica, Cuba, Dominican Republic, Ecuador, El Salvador, Grenada, Jamaica, Mauritius, Namibia, New Zealand, Nigeria, Pakistan, Panama, Peru, South Africa:

          Economy:

          • to 2.99 kg per shipment 33.95 €
          • from 2.99 kg to 9.99 kg per shipment 47.95 €
          • from 10.00 kg to 19.99 kg per shipment 74.95 €
          • from 20.00 kg to 31 kg per shipment 113.95 €

          Premium:

          • to 2.99 kg per shipment 40.95 €
          • from 2.99 kg to 9.99 kg per shipment 75.95 €
          • from 10.00 kg to 19.99 kg per shipment 139.95 €
          • from 20.00 kg to 31 kg per shipment 232.95 €

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